Refund policy

Returns

You can return items within a period of 14 days after receipt of the goods. Please always add a copy of your invoice and write down the reason of your return.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

Please send your returns to:

Voltaguru SRL

Str. Panait Istrati, nr. 43A, sector 1

011545 Bucuresti, Romania

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the good.